How long will I be without my device?
A lot of everyday repairs, such as screens and batteries, are done the same day when the part is in stock. Repairs that need a part ordered or more diagnosis take longer, and we give you a timeline before we start.
Will I be updated during the repair?
Our Track Order page shows where your repair stands at any time, and we contact you if we need your approval or anything changes.
Is my device data safe?
We only touch what the repair requires and we keep your data private. We still recommend backing up your device before any repair, and signing out of sensitive accounts if you can.
I have a busy schedule. Can you work around it?
Booking online is open any time. Pick the time that suits you. Our opening hours are on our locations page, or just give us a call.
Can I call you instead of booking online?
Of course. Call or message us during opening hours with prices, availability, or the status of a repair.
Do you erase my device during a repair?
No, we do not. We leave your data exactly as we find it. If a software reset is ever needed, we check with you before doing it. We still suggest a backup before any repair.